LEGAL NOTICE

This website is operated by El Capricho Benialí SC, trading as Boutique Hotel El Capricho.

Business details

El Capricho Benialí SC
Carrer Trinquet 7
03787 Benialí, Vall de Gallinera
Alicante, Spain

NIF: J44675502
Email: info@hotelcapricho.com
Telephone: +34 637 070 233

The content of this website is provided for general information about Boutique Hotel El Capricho, its accommodation, wellness facilities, packages and services.

All texts, photographs, logos and other content on this website may not be reproduced or used without prior permission, except where such content belongs to a third party.

We aim to keep all information on this website accurate and up to date. However, prices, availability, services and other information may change.

PRIVACY POLICY

At Boutique Hotel El Capricho, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data-protection legislation.

1. Who is responsible for your personal data?

The data controller is:

El Capricho Benialí SC
Carrer Trinquet 7
03787 Benialí, Vall de Gallinera
Alicante, Spain

NIF: J44675502
Email: info@hotelcapricho.com
Telephone: +34 637 070 233

2. What information may we collect?

Depending on how you contact us or use our services, we may process information such as:

Your name and contact details
Email address and telephone number
Information relating to your enquiry or reservation
Arrival, departure and accommodation details
Information you voluntarily provide to us
Technical information relating to your use of our website
Cookie preferences

Payment information may be processed by the payment or booking provider used for your reservation. We do not intentionally store complete credit or debit card details on this website.

3. Why do we process your personal data?

We may process your information in order to:

Respond to enquiries and requests
Manage reservations and stays
Provide the services you have requested
Communicate important information concerning your reservation
Meet our legal and administrative obligations
Maintain and improve our website and services
Protect our website against fraud, misuse and security threats
Send marketing communications where you have given your consent

The legal basis for processing depends on the purpose and may include performance of a contract, compliance with a legal obligation, our legitimate interests or your consent.

4. Who may receive your information?

Where necessary, personal data may be shared with trusted service providers involved in operating our website or providing your reservation and stay.

These may include website and hosting providers, booking and payment providers, IT providers and other professional service providers.

Our website is created and hosted using services provided by Wix.com Ltd.

Our online reservation system may redirect you to an external booking platform. When you use an external service, that provider's own privacy and cookie policies may also apply.

We do not sell your personal data.

5. How long do we keep your information?

Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected and for any period required by applicable Spanish tax, accounting, tourism or other legal obligations.

Data used exclusively for marketing purposes will no longer be used for that purpose if you withdraw your consent.

6. Your rights

Under applicable data-protection legislation, you may have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data where legally permitted
Request restriction of processing
Object to certain processing
Request data portability where applicable
Withdraw your consent at any time where processing is based on consent

To exercise your rights, please contact:

info@hotelcapricho.com

You also have the right to lodge a complaint with the competent Spanish data-protection authority, the Agencia Española de Protección de Datos (AEPD).

COOKIES POLICY

What are cookies?

Cookies are small files stored on your computer, smartphone or other device when you visit a website.

They can be used to make a website function correctly, remember preferences, understand how visitors use a website and, where applicable, support analytics or marketing services.

What cookies may we use?

Our website may use the following types of cookies:

Essential cookies
These cookies are necessary for the website to function correctly and cannot always be disabled.

Functional cookies
These may remember choices and preferences and help provide additional website functionality.

Analytics cookies
Where enabled and permitted, these help us understand how visitors use our website so that we can improve its performance and content.

Marketing cookies
Where used, these may help measure advertising or provide more relevant content. Non-essential cookies will be used in accordance with your cookie choices and applicable law.

Third-party services

Some functionality on our website may be provided by third parties, for example our website platform, booking services, maps, social-media services or analytics tools.

These third parties may use their own cookies or similar technologies in accordance with their respective privacy policies.

Managing your cookie preferences

When visiting our website, you may be presented with options to manage your cookie preferences.

You can change your preferences where the website provides this functionality. You can also delete or block cookies through your browser settings.

Disabling essential cookies may affect the correct functioning of certain parts of the website.

EXTERNAL LINKS

Our website may contain links to third-party websites, including booking platforms, social-media services and other external services.

Boutique Hotel El Capricho is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of the relevant provider when leaving our website.